Road Bikes - Hire Charges
Are you traveling from any country outside Australia? You must read this!!!
PLEASE contact us (preferably in person) a minimum of 24 Hours before you intend to pick up your motorcycle for us to process your security bond payment (if paying by credit card).
In most cases banks from outside Australia (especially all Barclay cards from the UK) initially decline large amounts such as $1500 and above like our security bonds as a simple security measure being outside your country of origin. In most cases this is rectified by a phone call to your bank to verify that it is you making the transaction.
Even if you use your card for large transactions in other countries or if you have a large credit limit in most cases it will still be initially declined. So please contact us.
It is not enough to simply notify your bank before you travel in most cases this has no effect.
As many overseas banks are closed when we are open this can cause major delays in picking up the motorcycle if left to the day of pick up and sometimes means the motorcycle cannot be picked up until the bank opens the following day, or even worse if it is the weekend some international banks are not contactable until the Monday.
This can cause unnecessary stress for both parties and can be avoided most of the time by contacting us and processing the payment prior to picking up the motorcycle. All credit card transactions have a 1% merchant fee. If paying by American Express please allow a 4% merchant fee.
Thank you very much for taking the time to read this very important information.
(Click on a bike for more details)